Frequently Asked Questions

Table of Contents

· Why should I use this Service?
· What do I need to do to use the Service?
· How do I install the Client Software?
· How do I use E-mail to Phone?
· How do I use tExtMail (send E-Mail via SMS)?
· How do I use Phone to Phone?
· Where can I send messages to?
· Who can send messages to me?
· Will I receive messages that are sent to me while I am offline?
· Why won't my Client Software connect?
· How do I add or edit contacts?
· How much does it cost?
· How do I purchase credits?
· Who is Gabriel Technologies, Inc.?

Why should I use this Service?

We designed this service with affordability and convenience in mind for both you the subscriber, as well as the mobile user on the far end. There may be services that offer free messaging to subscribers but they more than make up for it by charging the mobile user at the far end e.g. the Philippines more than enough to compensate. Those models are not ideal because the burden of cost is 100% imposed on the mobile phone user at the far end. The following comparison should make draw a clearer picture:

The bottomline is WebSMS users like you are usually the ones not in the Philippines, thus are earning a little more than those in the Philippines, if you are tired of your friends and/or family saying "wala na akong load" (i'm out of credit) that is because they are the ones paying extra, 15 to 20 times the normal rate is actually way more than extra, which does not make sense, and doesn't seem fair to them. With us, they are only being charged the cost of a local text message that only cost them 1 peso.

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What do I need to do to use the Service?

* Sign Up
* Purchase Credit (either purchase Prepaid Cards from any of our resellers or purchase online with your Credit Card)
* Click on EDIT ONLINE ADDRESSBOOK to add and edit your contacts
* Click on GO TO MESSAGE CENTER.
* Select the recipient contact, type the message, and click on SEND.
* The balance will be deducted once the message has been sent successfully and the message will appear in the "HISTORY" box

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How do I install the Client Software?
Discontinued. We recommend using the Web-Based Account Access if you would like to use your computer.

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How do I use tExtMail?
In your Online Addressbook, all of your contacts have an E-Mail Address for you to fill in. Log-In to My Account, Edit your Addressbook, add or select a contact to Edit, and then fill out the E-Mail Address (e.g. name@emailaddress.com) of that contact. Save your changes and you are ready to send an E-Mail to your contacts with valid E-Mail Addresses. To send from your mobile phone, write an SMS in the following format: @nickname messagebody... and send to the applicable gateway in your area (16719884040 or 16714882130 for GTA users). For your contacts to send an E-Mail to you they can either reply to your message or create a new E-Mail and put "gti" in the Subject Line of the E-Mail for security purposes.

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Where can I send text messages to?
Right now you can send to mobile phones in Headquarters Guam and in the Philippines, regardless of where you are sending from. Other locations will follow as demand increases. You can also send to other Syner-G WebSMS Clients by placing their G-Tech registered User Names. e.g. If you add a contact with "manny" as the phone number and you send a message to it, it will go to my Syner-G WebSMS Client. (if you're going to actually try this, please try to keep it clean, you might scare the children. ;)

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Who can send messages to me?
Once you send a message to a mobile phone user, the system will recognize that number as one of your contacts. Any of these users can send you a message at anytime after you send them a message once. Any Syner-G WebSMS Client user can send to another as well

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Will I still receive messages that are sent to me while I am offline?
Yes, the server stores messages received from mobile phones until the next time you log on. When you log-in, the messages will be in your HISTORY box.

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Why won't my Client Software connect?
For new users, we recommend that you do not use the Client Software. Instead, you may send messages by clicking on GO TO MESSAGE CENTER once you logged in. If you, however, are an existing Client Software user and you are accessing the Internet from within a network, you may have to talk to your network administrator to open up port 7110 for the software. You will also have to change the setting in the setup.ini file in your SMS Client Directory. Change the host parameter to the firewall/proxy server IP (internet protocol) address.

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How do I add or edit contacts?
Click on EDIT ONLINE ADDRESSBOOK. To Add, put in the name of the contact, then put in the number in the following format: for Guam (1671 required): e.g. 16717881234; for the Philippines (63 required): e.g. 639171234567. To Edit, find the contact you want to change and click on EDIT. After making the changes, click on SAVE CONTACT.

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How much does it cost?
Our introductory pricing is as follows: $0.06 per sent message. Receiving messages is FREE. However, for Phone to Phone,* there is a charge to receive the message on your phone, which is also $0.06. Your balance shows when you sign on and after each successfully sent message.  Your contact in the Philippines gets charged only 1 peso to reply. Inter Syner-G WebSMS Client messaging is FREE as well. We are providing this service for as cheap as possible for you to be able to enjoy it and save money as we do. Please support our service by telling your friends about it to help to keep us alive. =)

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How do I purchase credits?
We are currently building our network of resellers where the prepaid cards will be available. Click on the RESELLERS link for a list of resellers. If you want to purchase credit now, you can purchase the cards online with your credit card. The prepaid cards will be in denominations of $10 and the credit card will be in $20. If you prefer to send us a check or money order, currently, we will only accept that of a U.S. Bank Account and U.S. Currency. Our Mailing Address: P.O. Box 4749, Hagatna, Guam USA 96932.

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Who is Gabriel Technologies, Inc.?
Gabriel Technologies, Inc. was co-founded in January of 2002 by I.T. Professionals & Brothers Leandro Gabriel and Manny Gabriel II based in the island of Guam, U.S.A. The company is focused on Research & Development on various Technologies including its current emphasis on Communications. Syner-G WebSMS was a product originally created for personal use in late 2001 and was introduced to friends for beta testing soon after to share the creation. United States Patent Applications have been filed since early 2002 for the mentioned invention. ** Breaking News!! ** Gabriel Technologies, Inc. has been awarded U.S. Patent No. 7,369,865 on May 6th, 2008. ** Gabriel Technologies was Incorporated in April of 2002. Due to the positive feedback, and a noticeable demand, the product was released to the public mid-2002 and has been evolving since. Recently added services include Phone to Phone (Guam and US Only, others to be added based on demand) and E-Mail to Phone. Gabriel Technologies, Inc. can be contacted at (671) 922-4767 or via E-Mail: gtech@ite.net Snail Mail can be sent to: Gabriel Technologies, Inc. P.O. Box 4749, Hagatna, Guam USA 96932.

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[* Phone to Phoneservices are based on current network coverage and availability, text messages are also subject to local charges. E.g. Phone to phone from HafaTel users would be charged $0.05 by HafaTel to send a message to our Gateway (charges vary depending on wireless carrier) and charged by Gabriel Technologies, Inc. $0.06 for the long distance charge. The mobile contact in the Philippines would still be charged only 1 peso to reply, and Gabriel Technologies, Inc. would charge you $0.06 to forward the message on your phone]